Turn WhatsApp Into Your Business CRM

A WhatsApp CRM is your regular WhatsApp Business number, structured so services, FAQs, enquiries, leads and follow-ups are organised instead of scattered across chats.

No. In most cases your existing WhatsApp Business number is structured and upgraded. A new number is only needed in specific technical situations, which is confirmed during setup.

Setup includes organising your services or products, structuring FAQs, building an enquiry flow, and setting up lead capture so every conversation follows a consistent, trackable path.

Growth includes Advanced CRM Setup, 50 Services/Products, 50 FAQs, AI Training and Semi Lead Handling — the most-used package for businesses ready to move past basic organisation.

Automation includes Advanced CRM Setup, full services/products and FAQs, client results/case studies, AI Chatbot Integration, Lead Qualification, a Follow-up Workflow and Full Lead Handling.

AI Training means the AI assistant is trained on your specific services, pricing logic and FAQs, so it responds accurately about your business rather than giving generic answers.

An AI Chatbot on WhatsApp automatically answers common customer questions, shares relevant services, and starts qualifying a lead before a human ever needs to step in.

Lead Handling means enquiries are captured, tagged and organised as leads instead of disappearing into your chat list, so nothing important gets missed.

Lead Qualification means the system asks the right questions upfront — need, location, budget, timeline — so you spend time on serious enquiries first.

In the Automation package, yes — a structured Follow-up Workflow nudges undecided prospects automatically. In Starter and Growth, follow-up structure is set up but sending stays manual or semi-automated.

Starter supports 10, Growth supports 50, and Automation supports your full catalogue with no practical limit.

Starter includes 10 FAQs, Growth includes 50, and Automation covers your full FAQ set so most customer questions are answered instantly.

Yes. Services, FAQs, qualification questions and workflow steps are structured around your actual business, not a fixed generic template.

No. My service charges cover setup and management. Any official WhatsApp Business API fees or third-party automation tool subscriptions are separate and confirmed upfront before you commit.

Monthly management covers keeping the CRM structure, FAQs, AI responses and workflows updated and running smoothly as your business and enquiries change.

Yes. You can move from Starter to Growth, or Growth to Automation, whenever your business is ready — only the difference in setup work is charged.

AI and automation handle the repetitive first layer of conversation. You or your team still stay in control for closing, pricing conversations and anything that needs a personal touch.

Automation handles structured, repeatable questions well, but highly specific or emotional customer situations still need a human. The system is built to hand those over smoothly, not force AI everywhere.

Choose Starter if you just need chats organised, Growth if you want AI-assisted lead handling (most businesses start here), and Automation if you want a fully automated customer journey with chatbot and lead qualification.

No. I build, structure and manage the WhatsApp CRM system, but lead volume depends on your existing traffic, offer, market and how enquiries are currently being driven to WhatsApp.